§6 Return/ Right to revocation
§6.1 Without giving reasons you are allowed to cancel your contract within 14 days in writing by letter, fax or email, or, if you already received the products before the expiration of time by returning them. The expiration of time starts after receipt of this instruction in textform, however not before receiving the products (in case of recurring deliveries of smiliar goods not before receipt of the first partial delivery) and not before fulfilling our disclosure duty according to article 246 § 2 in connection with § 1 par. 1 and 2 Introductory Act tot he German Civil Code. To protect the revocation period it is sufficient to send the revocation or the products back in time.
The cancellation hast to be targeted at:
§6.2 Cancellation consequences
In case of an effective cancellation the benefits received on both sides and any advantages (eg interest) are to be returned. In case you can return the received services only partial or in deteriorated condition, you have to pay as much as compensates the lost value.
In addition you can avoid the obligation of paying compensation for a determination by using things not as your property and omitting everything which impairs the value.
The return from the following countries are for free (Germany & Austria) - for returns from other countries, the return costs are to be paid by the customer.
Products which are not fit for transport will be picked up at yours. Obligations to reimburse payments must be fulfilled within 30 days. For you these 30 days start with sending your cancellation of the contract, for us with receiving your returned goods.
§6.3 There is no right of return for goods which are clearly tailored to your personal needs or which are unsuitable to send back due to their nature, spoil quickly or whose expiration date has passed. This is also valid for audio- and video recordings or software, if the delivered data carriers have been unsealed by the customer.